Definition: 'return' is defined as the action of giving back the item purchased by the buyer to the sribalajijewellery.com on the sribalajijewellery.com website.
Following situations may arise:
Return could also result in refund of money in most of the cases.
Points to be noted:
Replacement
Definition: replacement is the action or process of replacing something in place of another. A buyer can request for replacement whenever he is not happy with the item, reason being damaged in shipping, defective item, item(s) missing, wrong item shipped and the like.
Buyer need to raise the replacement request within 10 days from the date of delivery of products. Once buyer has raised a replacement request by contacting us on the toll free number provided on the website. Once the replacement request has been raised, the following steps shall be followed:
Buyer is asked for"reason for return".
Among others, the following are the leading reasons:
Disputes (resolutions) policy
Overview
Generally, transactions are conducted smoothly on sribalajijewellery.com. However there maybe some cases where both the buyers and sribalajijewellery.com’s may face issues. At sribalajijewellery.com, we have a dispute resolution process in order to resolve disputes between buyers and sribalajijewellery.com’s.
Email abuse & threat policy
Private communication, including email correspondence, is not regulated by sribalajijewellery.com. sribalajijewellery.com encourages its users to be professional, courteous and respectful when communicating by email.
However, sribalajijewellery.com will investigate and can take action on certain types of unwanted emails that violate sribalajijewellery.com policies.
Such instances:
Threats of bodily harm- sribalajijewellery.com does not permit users to send explicit threats of bodily harm.
Misuse of sribalajijewellery.com system- sribalajijewellery.com allows users to facilitate transactions through the sribalajijewellery.com system, but will investigate any misuse of this service.
Spoof (fake) email- sribalajijewellery.com will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through 'contact us' tab.
Spam (unsolicited commercial email)- sribalajijewellery.com spam policy applies only to unsolicited commercial messages sent by sribalajijewellery.com users. sribalajijewellery.com users are not allowed to send spam messages to other users.
Offers to buy or sell outside of sribalajijewellery.com- sribalajijewellery.com prohibits email offers to buy or sell listed products outside of the sribalajijewellery.com website. Offers of this nature are a potential fraud risk for both buyers and sribalajijewellery.com ’s.
sribalajijewellery.com policy prohibits user-to-user threats of physical harm via any method including, phone, email and on our public message boards.
Violations of this policy may result in a range of actions, including:
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